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Magento Service Basic

Magento service basic

€ 350.00

If you have only little support needs for your Magento website, the Tauros Media Magento basic service is for you. The basic Magento service is ideal if an occasional small adjustment should be made that you cannot perform. Such as changing the copyright year or changing certain menu texts themselves.

The Magento basic service comes with 20 strips, each one equals 15 min of support. when you want to use the strips is completely up to you. Our Magento service desk is available 7 days a week to you. Therefore, you can always rely on our team of certified Magento professionals and you get the service that suits you best. 

SKU: MSE002 Categories: ,

Questions, changes and incidents are handled within one business day of receipt by the Magento service desk Tauros Media

  • Each strip is equal to 15 minutes work by Tauros Media
  • Questions, changes and incidents 7 days a week are mailed to support@taurosmedia.com
  • Any question, change or incident is at least equal to a strip
  • Questions, Change and incidents are handled within one business day of receipt by the Magento service desk Tauros Media
  • You will receive within two working days of receipt of the request (s), change (s) and / or incident (s) a reaction
  • Before questions, changes and incidents that are processed by Tauros Media you will receive an overview of the work to be done with hours specification
  • The service desk is only visible for registered contacts you
  • Stripping can not be transferred to any subsequent contract year
Personal Information
These are the details of the contact or contacts during the process. We require up to two contacts. Multiple links often slow down the process. For more than one contact place data side by side
 
Issue description
Clearly define the question, change or incident
 
Webshop
URL of the front of the shop
 
Access Data back of the shop (if applicable): URL, username and password
 
Hosting
Access to all write permissions (S) FTP, cPanel, Plesk or other control of the live server that runs the shop: URL, username and password (if applicable)
 
Access to all write permissions (S) FTP, cPanel, Plesk or other control of the test server that runs the shop: URL, username and password (if applicable)
 
If desired, you can also allow the live server and test server to be hosted byTauros Media





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