Shop


Magento service advancedMagento upgrade
Magento help

Magento help

€ 75.00

If you run into or against a particular issue in Magento, Then the Magento help service is for you. Our team of Magento specialists never let any problems, questions or issues pass by without doing anything. They will always help you out of the fire.

Magento help can be taken per hour. It is often a good option to get full support from Tauros Media. We offer four different packages: basic, medium, advanced and enterprise.

Our Magento services are versatile, we can provide the support that best suits you and guarantee the continuity of your Magento webshop. Our Magento service desk is happy to serve you. 

SKU: MSE001 Categories: ,

Questions, changes and incidents are handled within one business day of receipt by the Magento service desk Tauros Media

  • Questions, Change and incidents are handled within one business day of receipt by the Magento service desk Tauros Media
  • You will receive within two working days of receipt of the request (s), change (s) and / or incident (s) a reaction
  • Before questions, changes and incidents that are processed by Tauros Media you will receive an overview of the work to be done with hours specification
  • The service desk is only visible for registered contacts you
Personal Information
These are the details of the contact or contacts during the process. We require up to two contacts. Multiple links often slow down the process. For more than one contact place data side by side
 
Issue
Clearly define the question, change or incident
 
Webshop
URL of the front of the shop
 
Access Data back of the shop (if applicable): URL, username and password
 
Hosting
Access to all write permissions (S) FTP, cPanel, Plesk or other control of the live server that runs the shop: URL, username and password (if applicable)
 
Access to all write permissions (S) FTP, cPanel, Plesk or other control of the test server that runs the shop: URL, username and password (if applicable)
 
If desired, you can also allow the live server and test server to be done by Tauros Media





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